Privacy Policy

1. Introduction

This Privacy Policy explains how Vent ("we", "our", or "us") collects, uses, and protects your information. We value your privacy and are committed to keeping your data safe.

2. Data Collection

We collect the following types of data to provide and secure the service:

• Account Data: Sign-in provider, user ID, email address, and optional phone verification data.
• Profile Data: Username, avatar, bio, language, and related profile settings.
• Chat Data: Messages and chat metadata are processed for functionality, safety, moderation, and abuse prevention. Active chats are designed to expire after a short period, but safety, fraud, billing, or operational records may be retained for a limited time where needed.
• Device, Diagnostics, and Crash Data: Device/platform details, app version, and diagnostics used to maintain app stability.
• Analytics and Service Events: Limited product usage events such as screen views, matching flow events, session duration, and safety events may be processed only when the relevant consent setting is enabled.
• Advertising Identifiers: Used by advertising SDKs where applicable and subject to platform permissions and consent flows.

3. Third-Party Services

We use trusted third-party services that may collect data on our behalf:

• Google Firebase: For authentication, database, notifications, analytics, and crash reporting.
• Google AdMob: For displaying advertisements, subject to consent and platform permissions where required.
• Apple App Store / Google Play: For subscription billing and transaction processing.

4. Data Security

Encryption: All data transmitted between your device and our servers is encrypted using HTTPS/TLS protocols for security.

Data Sharing

We do not sell your personal messages, private conversations, profile data, or user-level behavioral data.

• We do not sell personal data or user-level sensitive conversation data.
• We may use aggregated and de-identified internal reporting to operate, secure, and improve the service.
• We may disclose information where required by law, to prevent abuse, or to protect users and the platform.

5. Data Deletion

You can request deletion of your account and associated data by using the in-app delete flow or by visiting our Data Deletion page. Some limited records may be retained for fraud prevention, billing, legal compliance, or security investigations where required.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@vent.fit